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Frequently Asked Questions

 

Q1:     Do the buttons light up? 
Q2:     Are they easy to install? I don't see any screws?! Will they go on any siding?
Q3:     How will these weather in my specific climate? 
Q4:     Can you make a doorbell that plays my favorite song? 
Q5:     Can I get the button and accent without the stone? 
Q6:     Can I get a stone in any size?  
Q7:     How do I order a really custom product from you? 
Q8:     Will my contact information be used for any reasons other than my transaction? 
Q9:     How secure is your site for processing my credit card? 
Q10:   

Question not covered here?  Click here to send us an inquiry

 

Q1.  Do the buttons light up?
A1.  Yes, all of our buttons light up unless requested otherwise.  
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Q2.  Are they easy to install? I don't see any screws?! Will they go on any siding?
A2.  Our doorbells are very easy to install.  The installation does not require screws because we think screws are ugly!!! Sorry screws.  These will attach to any siding material...stucco, brick, wood, vinyl, metal, block...you just need to make sure that there is a relatively smooth/level surface to mount it.  Click here for installation instructions. 
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Q3.  How will these weather in my specific climate?
A3.  Because we only use natural materials, our products should outlive anything else out on the market...and look nicer in the long run too!  Certain metals may patina over time given the conditions, but a little elbow grease and wet rag should keep it looking like new for years. 
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Q4.  Can you make a doorbell that plays my favorite song?
A4.  Sorry, but we only make the buttons, not the chimes or transformers.  
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Q5. Can I get the button and accent without the stone?
A5.  Yes, contact us for availability. 

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Q6. Can I get a stone in any size?
A
6.  Almost.  We can make items as narrow as 1.125", however no accent will fit on one at that width.    We are cannot custom size the marble...only the travertines and slates.  We can also make them out of stone that you provide.

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Q7.  How do I order a really custom product from you?
A7.  Contact us first to describe what you want and we will determine what we can do.  If you agree to what we propose click here to contact us.  
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Q8.  Will my contact information be used for any reasons other than my transaction? 
A8. 
No.  Your information is ONLY used to fulfill your order.  We are in the business of pleasing our customers and releasing this information or using for any other reason goes against that principle. 
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Q9.  How secure is your site for processing my credit card? 
A9.  VERY SECURE! 
Our on-line processor is PayPal which is owned by eBay...names alone you can trust.  For detailed information on their security, click here.  
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Q10.  

 

For more information

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